Primark online shopping: Can you order online and does Primark deliver?

Primark online shopping has been on the wishlist of many of the retailers fans, but are they planning on launching an online store anytime soon? 

Even before the cost of living crisis took hold, many shoppers were keen to bag a bargain, whether it was shopping at the cheapest supermarket, debating whether Aldi or Lidl is cheaper, or shopping at the hugely popular Primark. 

While it has more than 70,000 employees across more than 400 stores all over the world, Primark was actually founded in Ireland back in 1969. Initially a clothing store, it has expanded to also sell beauty, homewares and accessories, cementing itself as an affordable high street staple. 

But while many shoppers will still hit the high street and buy in person, many prefer the convenience and extra choice that comes with shopping online. 

Does Primark offer online shopping?

Primark does offer online shopping on some products, but it's only available as click and collect from 57 of its UK stores. 

The retailer's click and collect trial was initially restricted to the north west of England, but is now available across stores in Greater London and north Wales. The trial was also limited to kids' and nursery products, but as of 13 September, a selection of womenswear will also be available to purchase with click and collect at participating stores. 

Once the 1,000 womenswear items are available, that means shoppers will be able to shop from around 2,500 Primark products it total via the click and collect trial. 

If you don't live near one of the 57 stores taking part in the trial, you can still browse current ranges on the website and check availability in your local store, but you will need to head in store to purchase. 

These are the Primark stores that currently offer click and collect:

• Manchester - Market Street
  
• Birkenhead
  
• Wallasey
  
• Trafford Centre
  
• Bolton
  
• Bury
  
• Sheffield - The Moor
  
• Huddersfield
• Lancaster
  
• Carlisle
  
• Broughton Park
  
• Southport
  
• Chester
  
• Llandudno
  
• Oldham
  
• Blackburn
  
• Stockport
• Wrexham
  
• Wigan
  
• Liverpool
  
• Burnley
  
• Blackpool
  
• Preston
  
• Meadowhall
  
• Warrington
• Bexleyheath
• Bluewater
• Bromley
• Charlton
• Croydon
• Dartford
• Ealing
• East Ham
• Hackney
• Hammersmith
• Harrow New
• Hounslow
• Ilford
• Kilburn
• Kingston
• Lakeside
• London Oxford Street East
• London Oxford Street West
• Lewisham
• Peckham
• Romford
• Staines
• Stratford
• Sutton
• Tooting
• Uxbridge
• Wandsworth
• Watford
• Wembley
• White City
• Wood Green
• Woolwich

Does Primark deliver?

Unfortunately Primark doesn't deliver. Any online orders are only available for click and collect from select stores only - much to the dismay of customers who prefer to shop online. 

Primark does have a website where you can browse a range of its current products, and in some cases you can shop online and collect from one of 57 stores, but you can't go as far as placing an order that will arrive at your front door.

Seeing as the retailer didn't move into the world of online ordering and delivery during the pandemic, it's unlikely that it will offer this service any time soon. 

Why doesn't Primark sell online?

Despite pleas from customers, especially during the pandemic, Primark has previously stated that its famously cheap price tags would suffer if they moved their store online.

Even with the popularity of the click and collect service (the surge of online shoppers caused the website to crash for four hours when it was introduced in November 2022), the retailer is focusing on opening new stores across the world, with a goal of 530 stores by the end of 2026. 

If you need to buy something for your family, whether it's one of the best toys or best pushchairs, then let our range of buying guides steer you in the right direction.